User Access Request

About user access requests

Submit a user access request to add new users, remove user access, or modify an existing user’s access or group membership. You can make requests for yourself or on behalf of another user. A base data set is included for all IU CRM users by default; additional data populations may be requested and are subject to approval by data population area representatives.

Note: New users must complete the Acceptable Use Agreement and FERPA compliance before account activation. Access to additional data populations may require training in other compliance areas.

User access request form

 

Core Package

Access to 25 unit-specific data points on both the Contact and Account records.

Undergraduate Student Recruitment

Access to IU Admissions and related records. Available to individuals with roles involving undergraduate student recruiting efforts.

Graduate Student Recruitment

Access to IU Admissions and related records. Available for individuals with roles involving graduate student recruiting efforts.

HR Employee Services

Access to IU Central Human Resources CRM capabilities. Available to IU Central Human Resources employees only. This requires completion of the HRMS Data Use Tutorial.

Financial Aid

Access to student financial aid data.

Housing

Access to university housing contracts and associated residential data.

Enrolled Student

Access to student academic program data, class enrollments, and associated enrollment data.

Organization Relationships

Access to additional Account data sets and capabilities that enable collaboration with external companies, organizations, and boards.

Covid Response

Data and capabilities related to IU's Covid-19 testing and contact tracing processes. This requires completion of HIPAA Privacy and Security and HIPAA Mobile Device Security training, in addition to any departmentally required HIPAA trainings (e.g. HIPAA Security Rule Training for OVPIT).

Looking to adopt IU CRM for your business unit, or switch your team to a different adoption type? Use an Adoption Request instead.