Departmental Salesforce Org. Transitions
This project relates to departments at Indiana University that possess separately instituted organizational instances (orgs) of CRM and other Salesforce products. With the establishment of the Enterprise License Agreement (ELA) with Salesforce.org, IU CRM became the source for constituent relationship management across the university. Departmental Salesforce orgs outside the enterprise-wide IU CRM either lack the functionality and scope of IU CRM, or require departmental expendatures that are redundant to the ELA.
Therefore, a growing list of departments ranging from graduate school recruiting offices to the School of Public and Environmental Affairs (SPEA) are extracting their data, inactivating their Salesforce orgs, and transitioning to IU CRM for no-cost adoption options, pooled data resources, and more.
Status: In progress