Need help with Salesforce?
Get a high-level overview of the IU CRM Initiative with our infoshare videos.
For more detail, browse our documentation on Salesforce, the platform that powers IU CRM. It's listed by user experience level, functional role, or by common topics.
Most information comes from Knowledge Base (KB) resources, which are restricted to IU staff and require IU CAS login to view. Click the green Log in button in KB if the article remains hidden.