Indiana University SMS Privacy Notice

Overview

At Indiana University (IU), we are committed to protecting the privacy and confidentiality of personal information entrusted to us. By accessing and using IU's services, you acknowledge and consent to the practices described in our global privacy statement here: https://privacy.iu.edu/privacy/global.html.

For additional information outlining how IU Online collects, uses, and safeguards personal information obtained specifically through our website (https://crm.iu.edu/), please also review the information below.

Continued use of our website indicates consent to the collection, use, and disclosure of this information as described in this notice.

Visitors to other IU websites should review the privacy notices for the sites they visit, as other units at the university may collect and use visitor information in different ways. University Information Policy Office is not responsible for the content of other websites or for the privacy practices of websites outside the scope of this notice.

Changes

Because Internet technologies continue to evolve rapidly, Office of Online Education may make appropriate changes to this notice in the future. Any such changes will be consistent with our commitment to respecting visitor privacy, and will be clearly posted in a revised privacy notice.

Collection and Use

Passive/Automatic Collection

When you view pages on our site, the web server automatically collects certain technical information from your computer and about your connection. This information is outlined in the IU Privacy statement.

In addition to any information outline in the global statement, our server and/or site collects the following:

• Your IP address
• The domain name from which you visit our site
• Aggregate information on pages visited
• The referring website
• The date and time of visit
• The duration of visit
• Your browser type
• Your screen resolution

Some technical information is retained in aggregate for up to 730 days.

Active/Manual/Voluntary Collection

In addition to the technical information about your visit described above (or cookies, described below), we may ask you to provide information voluntarily, such as through forms or other manual input. We might ask for you to provide this information in order to make products and services available to you, to maintain and manage our relationship with you, including providing associated services or to better understand and serve your needs. This information is generally retained as long as you continue to maintain a relationship with us. Your providing this information is wholly voluntary. However, not providing the requested information (or subsequently asking that the data be removed) may affect our ability to deliver the products or service for which the information is needed. Providing the requested information indicates your consent to the collection, use, and disclosure of this information as described in this notice. Information we may actively collect could include:

• The email addresses of those who communicate with us via email
• The email addresses of those who make postings to our chat areas
• Name
• Address
• Telephone number
• Information volunteered by the visitor, such as preferences, survey information and/or site registrations

Information Usage

This information is:

• Used for internal review and is then discarded
• Used by us to contact visitors for marketing purposes

Information Used For Contact

If you supply us with your postal/mailing address:

• You may receive periodic mailings from us with information on new products and services or upcoming events.

If you do not wish to receive such mailings, or would like to be added to our "do not share" list, please let us know by:

• Sending us email at the listed address
• Calling us at the listed telephone number
• Writing to us at the listed address

Information Sharing

We may share aggregate, non-personally identifiable information with other entities or organizations.

We may share personally identifiable information with other entities or organizations, under the following circumstances:
This information is:

• shared with other reputable organizations to help them contact visitors for marketing purposes
• not shared with other organizations for commercial purposes
• disclosed when legally required to do so, at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our website and applicable laws, or to protect against misuse or unauthorized use of our website

We may provide this information to:

• Other Indiana University units/departments/schools
• Contracted university agents/organizations

We may make some personally identifiable information available, such as:

• your names
• your email addresses
• other contact information, such as address or telephone number

Except as provided in the Disclosure of Information section below, we do not attempt to use the technical information discussed in this section to identify individual visitors.

Cookies

For more information on how we use cookies, please review the IU Privacy statement.

In order to customize the information and services offered to you, our site uses cookies to:

• Record session information, such as items that visitors add to their shopping cart
• To record past activity at a site in order to provide better service when visitors return to our site
• Ensure that visitors are not repeatedly sent the same banner ads

Children

This site is not directed to children under 13 years of age, does not sell products or services intended for purchase by children, and does not knowingly collect or store any personal information, even in aggregate, about children under the age of 13. We encourage parents and teachers to be involved in children's Internet explorations. It is particularly important for parents to guide their children when they are asked to provide personal information online.

To try and bring you offers that are of interest to you, we have relationships with other companies that we allow to place ads on our web pages.

More information about these services can be found at the following sites:

• https://thebsmnt.com/policies/
• https://www.carnegiehighered.com/privacy-policy/

Social Media

Third-party social media sites may collect information from this site. Indiana University is not responsible for their privacy practices. This site embeds features from third party social media sites

• LinkedIn (visit LinkedIn's privacy policy at: https://www.linkedin.com/legal/privacy-policy)
• Meta (visit Meta's privacy policy at: https://www.facebook.com/about/privacy/)
• TikTok (visit TikTok's privacy policy at: https://ads.tiktok.com/i18n/official/policy/privacy)
• Snapchat (visit Snapchat's privacy policy at: https://www.snap.com/en-US/privacy/privacy-policy)

Access to Information

In some cases, we will grant visitors access to the information we collect about them.

This information includes:

• Unique identifier information (e.g., visitor number or password) that we maintain about them.
• Communications that the visitor has directed to our site (e.g., emails, visitor inquiries).
• Contact information (e.g., name, address, phone number) that we maintain about them.

Visitors can access this information by:

• Sending us email at the listed address
• Calling us at the listed telephone number
• Writing to us at the listed address

Security

Due to the rapidly evolving nature of information technologies, no transmission of information over the Internet can be guaranteed to be completely secure. While Indiana University is committed to protecting user privacy, IU cannot guarantee the security of any information users transmit to university sites, and users do so at their own risk.

• We have appropriate security measures in place in our physical facilities to protect against the loss, misuse, or alteration of information that we have collected from you at our site.
• Once we receive user information, we will use reasonable safeguards consistent with prevailing industry standards and commensurate with the sensitivity of the data being stored to maintain the security of that information on our systems.
• We will comply with all applicable federal, state and local laws regarding the privacy and security of user information.

Links to non-university sites

Indiana University is not responsible for the availability, content, or privacy practices of non-university sites. Non-university sites are not bound by this site privacy notice policy and may or may not have their own privacy policies.

Privacy Notice Changes

From time to time, we may use visitor information for new, unanticipated uses not previously disclosed in our privacy notice.

We will post the policy changes to our Website to notify you of these changes, but only data collected from the time of the policy change forward will be used for these new purposes. If you are concerned about how your information is used, you should check back at our Website periodically.

Visitors may prevent their information from being used for purposes other than those for which it was originally collected by:

• Sending us email at the listed address
• Calling us at the listed telephone number
• Writing to us at the listed address

Contact Information

If you have questions or concerns about this policy, please contact us.

If you feel as though this site's privacy practices differ from the information stated, you may contact us at the listed address or phone number.

If you feel that this site is not following its stated policy and communicating with the owner of this site does not resolve the matter, or if you have general questions or concerns about privacy or information technology policy at Indiana University, please contact the chief privacy officer through the University Information Policy Office, 812-855-UIPO, privacy@iu.edu.